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Layaway

 

  • Free Layaway up to 3 months.
  • 10% down-payment required (minimum $50.00).
  • Layaway holds the price, not the furniture.
  • Furniture will not be ordered until the layaway balance is paid in full.
  • Ordering merchandise could take 4-8 weeks for out of stock items.
  • Must take possession of in-stock merchandise within 2 weeks of final payment. (Storage fee will apply after 2 weeks, $10 per week. Minimum of one week)
  • Accessories, Floor Models and Clearance items not eligible for layaway.



Payments

There are no minimum payments but balance must be paid off within 90 days or layaway will be cancelled.


Final Payment

Final payment must be made at the store location of the original purchase. At this time, we will check for the availability of your merchandise and schedule your pickup or delivery date accordingly. Final payment must be made with cash or credit card. Checks will not be accepted for final payment. 
Only upon making a final payment can the purchaser request a price adjustment if the layaway merchandise is now on sale. 
Final payment must be received by the due date or the order will be cancelled.

Cancellations

Changed your mind on your order? You may change items we carry in stock only. The funds previously paid on your changed layaway purchase may be applied to your new layaway purchase, minus the re-stocking fee of 15%. Special order items (anything not in stock to include custom orders and catalog items) are not subject to change or cancellation at any time. 

Phoenix Sofa Factory reserves the right to cancel a layaway if payments or final payment are not made as scheduled. 

Discontinued Merchandise

If merchandise becomes discontinued while on layaway, you may transfer your deposits to a new selection without penalty.


Refunds

All refunds are issued within 10 business days; checks are issued by our Corporate Office only. NO CASH REFUNDS. Payments made by credit card must be refunded back to the same credit card account.

 


Please bring receipt/invoice when making payments.

Updated: May 2017